Packaging: Focusing on selling coffee to roasting businesses of all sizes, we sell unroasted green coffee in 50 pound GrainPro lined boxes for UPS shipment, and full GrainPro lined bags packed at origin, palletized for freight shipment. We list both the per-pound pricing and the per-package pricing on each coffee's product page for easy cost breakdown.

Ordering: Our goal is to make access to great quality green coffee as easy as an online shopping cart. To place an order add items to your cart and proceed to check out. You can always feel free to contact us with any questions! [email protected]

Payment: We accept credit cards through our secure shopping cart. For orders over $4000, we require a check or bank transfer. We offer terms upon credit approval for customers with an ordering history of 3 or more completed orders who would like to place large orders ($4000+). If you are interested in terms please contact: [email protected]

Shipping: UPS Shipping Information - 50lbs Box Orders Ship UPS
Freight Shipping - Full Bag Orders (minimum 400lbs) Ship LTL Freight

Samples: Our sample program is temporarily on hold. Most Coffee Shrub offers are also on Sweet Maria's where they can be ordered in 1 pound bags. We hope to have our sample program back up and running for our wholesale customers very soon. 

International Shipments: Please note that we only ship to a limited number of countries. If your country is not listed in our shopping cart, we do not ship there. We ship orders under 400lbs UPS Worldwide Expedited. We also ship pallets to numerous international locations. If you are located outside the US or Canada, we request that you arrange your own freight. It is important for you to know your local import laws, or work with a broker that does. We can hold your order for up to 2 weeks while you arrange your shipping. International freight brokers we like: Yes Logistics, Tigers -Quotes available by email: [email protected], XPO Logistics- [email protected]

Hours: We are open Monday-Friday 12-4pm for will-call orders. Unfortunately we cannot process walk-in orders, but you are welcome to place your order online for pick up the next business day when possible. We are closed the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, November 24 and 25 for Thanksgiving, Christmas Eve and Christmas Day, and New Year's Eve and New Year's Day.

Questions about coffee: If you have any questions about any of the coffees offered, don't hesitate to contact us directly at [email protected]. We generally reply same day, or within 1 business day.

Order changes: If you need to make a change to your order please email us as soon as possible. We prep our freight orders as quickly as possible, even if we are waiting on a payment prior to shipping. Because of this, there is a fee for changing the coffee you have ordered once we have prepped your pallet. [email protected]

All other questions please contact: [email protected]